Shipping policy
1. Order Processing Time
Orders are processed within 1-2 business days (excluding Sundays and public holidays). You'll get a confirmation email, then a shipping confirmation with tracking once dispatched.
2. Delivery Timeframes
Delivered within 3-7 business days once shipped, depending on your location. Remote/rural areas may take longer. These are estimates, not guarantees.
3. Shipping Charges
Orders above โน599 qualify for free delivery. Orders below โน599 will incur a delivery charge, calculated and displayed at the checkout page.
4. Cash on Delivery (COD)
COD is available on eligible orders. A flat COD fee of โน59 will be added to your order at checkout.
5. Order Tracking
Tracking link sent via email/SMS once shipped.
6. Shipping Destinations
We currently ship across India. For international queries, write to houseofmisra@gmail.com.
7. Delayed or Lost Shipments
Check your tracking link first. No update, or believe it's lost? Contact houseofmisra@gmail.com with your order number and we'll investigate with our courier partner.
8. Incorrect Address
Double-check your address at checkout. House of Misra isn't responsible for delays/non-delivery from an incorrect address. Contact us ASAP after ordering if you need to update it.
9. Questions?
Reach us at houseofmisra@gmail.com.