Privacy policy
Effective Date: 4th September, 2026
House of Misra , we respects your privacy and is committed to protecting the personal information you share with us when you visit houseofmisra.in or make a purchase from us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information you give us
- Name, email address, phone number, shipping and billing address
- Payment information (processed securely by our third-party payment gateway; we do not store your card or UPI details)
- Order history and preferences
- Any information you share with us via contact forms, email, or customer support
b) Information collected automatically
- IP address, browser type, device information
- Pages visited, time spent on site, and browsing behaviour
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery
- Communicate with you about your order, account, or customer service queries
- Send promotional emails, offers, and updates (only if you've opted in โ unsubscribe anytime)
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service providers โ our website platform (Shopify), payment gateways, shipping/courier partners, and email/SMS marketing tools
- Legal authorities, if required to comply with law or legal request
- Business transfers, in the event of a merger, acquisition, or sale of assets
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect certain site features.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal/contractual obligations
- Opt out of marketing communications at any time
To exercise these rights, contact houseofmisra@gmail.com.
7. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.
9. Contact Us
House of Misra
Email: houseofmisra@gmail.com